So it’s been a few days since I quite impressively lost the plot at the gym over the complete failure to safeguard the kids club. To the credit of the Activities Manager, he emailed me on the Sunday assuring me he would follow up. I shot an email back asking two main questions: how did this happen; and how will you stop it happening in future?
I’m not after freebies, I’m not after complementary meals or activities. I want to know that my daughter is safe in the one club that she loves to attend.
I heard nothing back.
I checked with reception, the activities manager was not in for a couple of days but returned to work on Thursday. Unfortunately for him, I too return to the gym on Thursdays. Twice. Once in the morning for my own session, and once in the evening for my daughter’s club.
This means I can start putting the ideas out there that I’m still wanting answers in the morning and expect them in the evening. I would feel sorry for them, but hey, that’s why managers get the big bucks, right?
Sure enough, I managed to track him down a few moments ago, and to my amazement he had some answers for me. Most of them were (as expected with management) throwing other staff under the bus, but there have been some changes: he has ordered more radios so that there are spares – apparently there is a shortage of radios which only came to light because of my hissy fit. He looked horrified by this. He also admitted that there would be no more pickleball tournaments (the phrase “never again” may or may not have passed his lips but it was definitely in his eyes) and the staff have been ‘reminded’ of what other actions they could have taken. Next time if there is any sort of event like that it will be on other courts far away from the Kids Club.
So, all in all, there has been some positive progress, some positive changes, and hopefully he will stand by his vow of never again.
Although I would love to know what the actual story circulating in the staff room is, as my trainer took one look at me this morning and asked with a grin ‘So, what happened Sunday?’
Looks like I’m the subject of the back room tea this week.
Ah well.
Raising the Modern Fae 